Job Title: Technical Account Manager (TAM) Location: Singapore
 
About the Company: A leading provider of advanced FX technology solutions, offering cloud-based trading platforms, aggregation, and risk management tools for banks, brokers, and asset managers. This firm empowers institutions across the FX and Crypto landscape with innovative solutions that deliver performance, transparency, and efficiency.
 
Role Overview: We are seeking a Technical Account Manager to play a key role in both pre-sales and post-sales engagements. The successful candidate will act as a trusted advisor to clients — helping them understand, implement, and maximize the value of the firm's technology solutions. The role requires strong technical knowledge of FX, Metals, CFD, and Crypto markets, as well as familiarity with electronic trading platforms and integration workflows.
 
Key Responsibilities:
 
Pre-Sales Engagement:

• Partner with the sales team to understand client needs and propose tailored technology solutions across FX, Metals, CFD, and Crypto asset classes.
• Conduct product demonstrations, proof-of-concept (PoC) exercises, and deep-dive technical sessions to highlight platform capabilities.
• Prepare detailed solution proposals and presentations to clearly communicate value propositions.
• Collaborate with product and technology teams to ensure proposed solutions align with platform functionality and client requirements.
• Serve as a subject matter expert (SME) on trading technology, market structure, and execution workflows.

Post-Sales Delivery & Client Success:

• Manage client onboarding and implementation processes, ensuring smooth integration of the firm's technology solutions.
• Translate client objectives into actionable technical documentation for delivery teams.
• Act as the main liaison between clients and internal teams (product, development, support) to resolve issues efficiently.
• Monitor client usage, gather feedback, and contribute to ongoing product enhancements.
• Build long-term client relationships by delivering proactive solutions and partnering with Account Management to identify upsell or expansion opportunities.

Qualifications & Experience:

• Minimum of 5 years' experience in FX and Crypto trading technology, electronic trading, or FinTech solutions.
• Strong understanding of FX and Crypto markets, including spot, forwards, swaps, and options.
• Proven experience in pre-sales, technical consulting, or solution architecture roles.
• Familiarity with FIX and REST protocols, APIs, and trading workflows is advantageous.
• Excellent communication skills, with the ability to translate complex technical concepts for diverse audiences.
• Track record of managing multiple client engagements and ensuring successful solution delivery.
• Comfortable working in a fast-paced, client-focused, and agile environment.

Why Join:

• Opportunity to work with a cutting-edge FinTech firm shaping the future of electronic trading and execution.
• Collaborative, dynamic, and growth-oriented work environment.
• Competitive compensation package including base salary, incentives, and benefits.
• Direct exposure to global financial markets and engagement with top-tier financial institutions.

If you are passionate about FX and Crypto technology and thrive in a client-facing, solution-oriented role — we'd love to hear from you.
 
Interested applicants please contact Cornelius.kang@trevosepartners.com