JOB DESCRIPTION
Account Manager, Asia
Responsibilities:
1.Providing an excellent level of service to all assigned Accounts;
2.Responsible for maximizing system usage, engagement and volumes;
3.Responsible for ensuring a high degree of customer satisfaction;
4.Responsible for reaching your target of 100% subscription renewals;
5.Responsible for identifying opportunities to sell further solutions within your Account organizations;
6.Responsible for developing an expertise in all features of the Integral system as it relates to your Accounts.

Knowledge / experience:
The ideal candidate will have the following knowledge and/or experience:
•Bachelor’s Degree
•Significant experience in an account management role at a Financial Institution or software solutions vendor.
•Experience with eFX solutions at a bank or software solutions vendor
•Proven experience in managing relationships at senior levels within an organization
•Good understanding of competitive landscape and market trends

Skills and Competencies
The ideal candidate will have the following skills:
•Excellent written and verbal communication and interpersonal skills
•Business level Japanese language proficiency
•Commercial acumen with strong math skills essential
•Outstanding communication skills, verbal and written
•Strong interest in technology
•Ability to work within all levels of large organizations with diplomatic skills and political sensitivity
•Excellent knowledge of Microsoft Office products as well as CRM systems
•3 or more years of proven experience in a Sales, Relationship Management or Customer Success environment
•Experience working with an e-trading platform, FX, or other financial markets software product via either a vendor or bank
•Responsible & self-motivated; capable of self-managing. Must co-ordinate effectively with colleagues as part of a geographically dispersed team
•Detail orientated; patience and perseverance in seeing a complex problem through to an agreed solution
•High levels of proficiency with electronic trading applications and foreign exchange markets
•High energy team player
 
Interested Applicants please contact Cornelius.kang@trevosepartners.com