The role is responsible for managing key “Gold” custody client relationships across Asia, the Middle East, and Africa, driving revenue retention and growth through strategic engagement, cross-sell initiatives, and superior client experience. Clients include banks, asset managers, sovereigns, insurers, and corporates.

Key Responsibilities

• Client Management & Strategy
  
  • Serve as the primary relationship manager for strategic custody clients.
  • Develop and execute tailored client strategies aligned with account plans.
  • Drive cross-selling across custody and Financial Markets products.
  • Build and maintain a strong sales pipeline and ensure CRMx is kept up-to-date.
  • Act as a trusted advisor, understanding client goals and anticipating future needs.
• Revenue Growth & Business Development
  
  • Identify and convert incremental wallet opportunities across global markets.
  • Collaborate with product teams to influence offerings and enhance client value.
  • Participate in strategic reviews, workshops, and industry forums.
• Operational Excellence
  
  • Coordinate deal teams and lead RFP responses for new mandates.
  • Drive execution and implementation of custody solutions in partnership with internal teams.
  • Monitor service quality, client feedback, and resolve high-impact issues.
  • Balance client needs with business profitability and standardization goals.
• Market & Product Insight
  
  • Stay updated on market trends, client behavior, and competitive activity.
  • Share market insights with clients to support strategic decisions.
  • Support innovation by feeding product gaps and opportunities back to product teams.

For more information contact cameron.howard@trevosepartners.com