KYC / Client On-boarding Manager

Location: London, United Kingdom
Rate: Competitive
Job Type: Permanent, Full time

Job description:

Working at a boutique bank in the city, the successful candidate will leverage their experience of KYC  / AML regulations to take ownership and manage a small team which is responsible for conducting on boarding checks of new clients as well as performing KYC remediation of high, medium and low risk existing clients. You will be responsible for ensuring the robust processes are in place as well as managing the expectations of both internal and external stakeholders, including Relationship Managers, Client Services and Operations.

The role will focus on developing and maintaining the CDD/KYC and AML framework across the UK and EMEA client base, collaborating with staff across the bank, including legal, financial crime and risk management functions while ensuring that the above is achieved efficiently, consistently and ensuring effective communication across the business. 

Key responsibilities:

  • Ownership and accountability for the delivery of ‘best in class’ Onboarding and CDD/KYC model with decision making capability
  • Technical leadership in meeting our CDD/KYC, AML obligations at onboarding and throughout the client lifecycle and relationship with SVB
  • Collaboration with partner functions and the client facing businesses to deliver effective processes and controls
  • Drive enhancements to processes and procedures to ensure the Bank remains compliant with regulatory CDD/KYC and AML obligations whilst aligning to a risk based approach
  • Ensuring exceptional levels of service
  • Development of effective workflow management system
  • Management of a team and direct reports
  • Goal setting and performance management
  • Managing productivity and quality to KPIs and KRIs
  • Recruitment of new staff, coaching, training and development of team members
  • Effective issue identification, problem solving, decision making and escalation as required
  • Effective stakeholder management
  • Maintain technical understanding of regulatory and market requirements for UK, US and Europe

Required Skills & Qualifications:

  • Knowledge of global AML and Sanctions regimes
  • Solid understanding of commercial and corporate banking, including standard account and payment types, basic cash management services.
  • Demonstrate commercial awareness when responding to, or contributing to the development of process enhancements and optimisation of this new functional model
  • Extensive experience of managing and developing an effective operating model to meet a global commercial/corporate focused financial institution’s regulatory CDD/KYC and AML requirements
  • Strong knowledge of regulatory landscape including forward looking view
  • Effective stakeholder management and the ability to deliver clear recommendations with business justification and evidence to inform executive decision making
  • Practical experience of ‘best in class’ of Onboarding and CDD/KYC and AML processes and controls


To apply please email your CV to the following consultant:  

Daniel Vano
020 3763 3908

Ref: XXX